Frequently Asked Questions

Refund Policy

Unfortunately we do not offer returns on items listed as MADE TO ORDER. All other items are eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will need to return your item within 14 days of purchase.

Please send us an email at info@kapatadreaming.com and we will respond with a return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Shipping

Shipping costs will be calculated at check out. We offer standard and express post within Australia. You will receive a tracking notification email when your item has been shipped. 

Yapa Mali do not guarantee delivery times and do not hold responsibility for orders or items lost in transit. If you do not receive your order, please contact Australia Post.

International Orders

Please contact us at info@kapatadreaming.com prior to placing your order so we can quote you international shipping based on the size, weight and location.

Artwork Authenticity

All Yapa Mali's textiles are produced from authentically painted artwork by Maddy Hodgetts, a Wiradjuri and Ngiyampaa/Wangaaypuwan Artist. 
All artwork is created on Wangaaypuwan Country, with influences of traditional Ngiyampaa styles and stories from this Country. 

Privacy Policy

We understand the importance of your privacy and are committed to protecting your information. We promise not to share or disclose any of your information to third parties or sites.

If you choose to create an account with Yapa Mali you have the choice of being added to our mailing list where we may occasionally update you on our latest products and promotions. To request your name be removed from our database, please click unsubscribe, viewable at the bottom of any Yapa Mali marketing email.

When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

We attempt to ensure that information on this website is complete, accurate and current. Despite our efforts, the information on this website may occasionally be inaccurate, incomplete or out of date. For example, products included on the Website may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the site. In addition, we may make changes in information about price and availability without notice. We will correct any pricing errors on the website as and when discovered.

The Website design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Website are either the property of, or used with permission by, Yapa Mali and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. Should you wish to use any material on this site, please send an email to info@kapatadreaming.com. You may not modify the information or materials located on this Website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorised use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.